FAMILY CARD (TROY)

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Family Card (TROY), with its structure in line with participation banking principles, brings a trust-, control-, and value-oriented approach to families' financial lives. Thus, financial habits develop in harmony with family values. Parents can track expenses transparently, and financial habits are shaped with a sense of responsibility.

Secure Financial Usage: By offering the opportunity to transact at merchants aligned with Participation Banking principles, we bring your spending into line with your values and family sensitivities.

Suitability for Children's Use: You can support your children aged 12 and above in gaining budget management skills by defining a supplementary card for them. While you track expenses instantly, they get introduced to financial responsibility.

Integration with Digital Channels: You can quickly perform all your card transactions via our digital channels. You can control your expenses through Katılım Mobile.

Contactless Transaction Convenience: You can complete your purchases up to 2,500 TL quickly and securely with the contactless feature without requiring a PIN.

Rewarding Shopping Experience: You can earn points from the expenses you make and use your accumulated points at contracted merchants.

Flexible Installment Options: You can benefit from installment opportunities at Bankkart member merchants; you can divide your tax, health, education, and insurance expenses between 1,000 - 5,000 TL into 2, 3, and 4 installments without profit share.

Secure Online Usage: You can use it for online shopping and, if you wish, create a virtual card to provide extra security.

Payment via QR: Even if your card is not with you, you can easily pay via QR code and enjoy the advantage of practical transactions

Bill Payment: You can pay your bills securely and manage your recurring payments easily with a free automatic payment order.

You can make installment purchases and earn points in sectors compliant with participation banking principles and at Bankkart program partners.

Opportunities tailored to your every need are at Ziraat Katılım Bankkart!
You can visit our campaigns  page for discount and installment privileges.

Channels for Family Card Application

Sıkça Sorulan Sorular

You can change the statement date of your credit card at our branch and by calling our Customer Contact Center line number 0850 220 50 00.

You can learn your credit card statement information via Internet branch, Mobile Branch, SMS, Customer Contact Center number 0850 220 50 00 and through our ATMs.

You can call our Customer Contact Center line number 0850 220 50 00 for the objection to spending in your credit card to be processed and you can send your spending details (card number by which the transaction was made, transaction date, transaction amount, name of merchant, reason for objection, etc.) and your signed objection petition through our bank’s branches.

The minimum payment amount is reflected as 100%.

  • Katılım Mobil

  • Internet Branch

  • ATM

  • Customer Contact Center

  • Our Branches

  • EFT

  • Katılım Mobil

  • Internet Branch

  • Our Branches

You can perform credit card password transactions through Customer Contact Center number 0850 220 50 00.

You should call our Customer Contact Center line number 0850 220 50 00 as soon as possible and provide information through lost stolen menu.

Yes. You can make secure 3D-Secure e-commerce transactions with your credit cards that you define as open to domestic and/or overseas e-commerce transactions. You can request your card to be opened or closed for e-commerce transactions through our Katılım Mobil, Internet Branch, Customer Contact Center number 0850 220 50 00 and our branches.

You can do contactless shoppings with a limit up to 750 TL with your card.

Due to participation banking principles, cash withdrawals with our credit cards is not allowed.

An additional credit card is a credit card that is allocated upon request of the original card holder to people who have turned the age of 15 to use in purchasing of goods and services, in a certain amount or proportion of the limit, so as not to exceed the limit granted to the original card holder and to be covered by this limit.

You can send your additional card application through all our branches.

You can set the limit of your additional card to be a certain proportion of the limit, so as not to exceed the limit granted to the original card holder and to be covered by this limit.

There are provisions in the Turkish Commercial Code, the Banking Law, and the Law on the Debit Cards and the Credit Cards, which indicate that the said card membership/renewal fee can be charged. Additionally, the Credit Card Agreement signed by our credit card customers also includes provisions regarding the application of the card membership/renewal fee.

The card fee for all our original and additional cards is reflected on your card statement after the first financial transaction.In the following periods, card fees are reflected one year later.Card fee information is available in the Product Service Fees section of our website.

Please click  to learn your credit card fee and penalty rates.