Ziraat Katılım Bankası Privacy Policy
Ziraat Katılım Bankası A.Ş takes the necessary precautions to maintain the privacy and security of customer information at the highest level within the framework of the relevant legal regulations and in this direction, it applies the following points in our Bank's web address (www.ziraatkatilim.com.tr) and its internet branch.
- Customer information is received through our Bank's website only for product and service applications, and on the other hand, both product and service applications as well as sales transactions can be performed through the internet branch of our Bank, by obtaining customer information or using the existing registered information.
- Any personal information belonging to customer, that is requested for product and service sale/application through Bank's website or internet branch, or that is available in our Bank's system and can be viewed through internet branch, is not shared with 3rd parties without the approval of the customer.
- Customer information may only be shared upon request with legal institutions and authorities authorized to access customer information.
- 3rd parties are prevented from accessing the information entered by our customers through the website or the internet branch.
- In order to protect the privacy of our customers' personal information, our Bank's system and internet infrastructure are maintained at the most reliable level and necessary measures are taken.
- Our Bank receives support services from different institutions when it deems necessary and ensures that the relevant institutions act in accordance with the privacy standards and conditions of the Bank.
- The security and confidentiality of the links provided for access to other websites through our Bank's website are not under the responsibility of our Bank. Our Bank cannot take any responsibility for the financial/moral losses that may be encountered on these sites.
- The information, materials on our Bank’s website and copyrights for their editing belong to Ziraat Katılım Bankası A.Ş. Our Bank reserves all copyrights, registered trademarks, patents, intellectual and other property rights related to the information and materials other than third party materials on our Bank's website.
- The fact that our customers/visitors login to our Bank's website means that they accept the above-mentioned conditions, and our Bank is entitled to change and update the conditions and provisions in this legal notice without any prior notification.
As Ziraat Participation Bank, our Mobile Application requests permissions for various purposes and functions based on different operating systems. The permissions requested by the application and their purposes are listed below.
| Application Permit | Reason for Application Approval |
|---|---|
| Notifications | This permission is required for Ziraat Approval notifications to be sent to your device. |
| Media Content | Permission is required to add a profile photo from the gallery, detect IBAN from an image, and scan QR codes. |
| Camera | Permission is required for Face recognition,QR Code Cash Withdrawal/Deposit, Profile Photo Capture, and IBAN Number Capture, as well as IBAN detection functions. |
| Location | This is the required authorization to locate the nearest Ziraat ATMs and branches. |
| Microphone | Video calls are permitted for the purpose of acquiring new customers. |
| Guide | This is the permission required for KOLAS to match money transfer functions with the phone directory. |
| NFC | This permission is required to perform Turkish ID verification, make contactless payments, and load funds onto your Istanbul Card. |
**By accessing our Bank's website, our customers/visitors agree to the terms and conditions stated above. Our Bank reserves the right to change and update the terms and conditions contained in this legal notice without prior notice.
TrueDepth Camera and Facial Recognition Data
Our application utilizes TrueDepth camera technology through a third-party identity verification service for the following purposes:
Data Collection: Facial geometry and depth mapping for liveness detection,3D facial structure analysis for anti-spoofing measures ,Real-time facial movement tracking (head turns, eye blinks),TrueDepth sensor data for enhanced security verification
Purpose of Use:Customer identity verification (KYC compliance),Prevention of fraudulent account creation,Liveness detection to prevent photo/video spoofing.Compliance with Turkish banking regulations (BDDK)
Data Processing: All TrueDepth data is processed locally on your device No raw facial depth data is transmitted to our servers.Only verification results (pass/fail) are sent to our banking infrastructure.Data is immediately deleted after processing completion.We process this data locally and then delete it.
Data Sharing: TrueDepth facial data is never shared with third parties KYC SDK processes data locally within our certified framework.No facial recognition data is used for marketing or analytics
Data Retention: Raw TrueDepth data: User can request data deletion by contacting customer service
User Rights:Right to access collected data,Right to request data deletion,Right to opt-out of facial recognition (may limit app functionality)
| Application Permit | Reason for Application Approval |
|---|---|
Calendar | This authorization is required to monitor investment transactions. |
Media Content | Permission is required to add a profile photo from the gallery, detect IBAN from an image, and scan QR codes. |
Camera | Permission is required for Face recognition, QR Code Cash Withdrawal/Deposit, Profile Photo Capture, and IBAN Number Capture, as well as IBAN detection functions. |
Location | This is the required authorization to locate the nearest Ziraat ATMs and branches. |
Microphone | Video calls are permitted for the purpose of acquiring new customers. |
Guide | This is the permission required for KOLAS to match money transfer functions with the phone directory. |
NFC | This permission is required to perform Turkish ID verification, make contactless payments, and load funds onto your Istanbul Card. |
**By accessing our Bank's website, our customers/visitors agree to the terms and conditions stated above. Our Bank reserves the right to change and update the terms and conditions contained in this legal notice without prior notice.
TrueDepth Camera and Facial Recognition Data
Our application utilizes TrueDepth camera technology through a third-party identity verification service for the following purposes:
Data Collection: Facial geometry and depth mapping for liveness detection,3D facial structure analysis for anti-spoofing measures ,Real-time facial movement tracking (head turns, eye blinks),TrueDepth sensor data for enhanced security verification
Purpose of Use:Customer identity verification (KYC compliance),Prevention of fraudulent account creation,Liveness detection to prevent photo/video spoofing.Compliance with Turkish banking regulations (BDDK)
Data Processing: All TrueDepth data is processed locally on your device No raw facial depth data is transmitted to our servers.Only verification results (pass/fail) are sent to our banking infrastructure.Data is immediately deleted after processing completion.We process this data locally and then delete it.
Data Sharing: TrueDepth facial data is never shared with third parties KYC SDK processes data locally within our certified framework.No facial recognition data is used for marketing or analytics
Data Retention: Raw TrueDepth data: User can request data deletion by contacting customer service
User Rights:Right to access collected data,Right to request data deletion,Right to opt-out of facial recognition (may limit app functionality)
Authorized Auditing Body
Banking Regulation and Supervision Agency (BRSA)
Mailing Address: Finanskent Mahallesi Finans Caddesi No:42/1 34760 Ümraniye/İstanbul
Phone : (0212) 214 50 00
Fax : (0312) 424 08 79
www.bddk.org.tr
