TL 358 Billion
As of the end of 2024, total funds collected increased by 18% compared to the previous year, reaching TL 358 billion.
TL 318 Billion
As of year-end 2024, cash loans disbursed by Ziraat Katılım increased by 22% year-over-year, climbing to TL 318 billion.
Dear Stakeholders,
Ziraat Katılım completed a successful year in which it further deepened its customer-centric service approach while resolutely adhering to the principles of sustainable growth and effective risk management. Throughout 2024, our Bank successfully implemented key projects in line with its Strategic Plan (2022–2025), focusing on digitalization, investments in technological infrastructure, new branch openings, international collaborations, and risk management. As part of our IT transformation and process excellence initiatives, we recorded notable gains in operational efficiency and enhanced the overall customer experience while ensuring the continuity and resilience of our services. Thanks to our end-to-end value-driven business model, we have improved the efficiency of credit transformation processes, strengthened our risk management framework, and emphasized sustainable finance solutions.
Guided by business planning scenarios aligned with next-generation business models and our strategic objectives, we have solidified the Bank’s competitive position across the sector. We fostered greater financial inclusion by offering more comprehensive and high-quality services to our customers.
It is my pleasure to present the Ziraat Katılım 2024 Integrated Annual Report, in which we share the strategic steps we have taken throughout the year, the performance we have achieved, and the practices that distinguish our Bank within the industry.
Ziraat Katılım sustained its steady growth.
In 2024, Ziraat Katılım maintained its solid growth trajectory, expanding total assets by 34% year-on-year to reach TL 515.3 billion. Demonstrating a consistent performance across its strategic priorities of growth, profitability, and efficiency, the Bank recorded net profit of TL 3.5 billion. Total funds collected increased 18% compared to the previous year, amounting to TL 358 billion by year-end.
We continued to support the real economy.
At Ziraat Katılım, we are guided by our vision of becoming a leading and effective participation finance institution in Türkiye and the surrounding region. To this end, we remain committed to supporting the real economy. The Bank provides tailored financing solutions to key sectors, particularly agriculture and SMEs. We also continue to stand by producers and exporters. By the end of 2024, cash loans extended totaled TL 318 billion, marking a 22% rise year-on-year. Meanwhile, non-cash facilities expanded by 49% to TL 116 billion. In total, our contribution to the Turkish economy reached TL 435 billion this reporting year.
We rank second in the sector, backed by our strong brand legacy.
With assets totaling TL 515 billion and a 19% market share in Türkiye’s TL 2.7 trillion participation finance sector, Ziraat Katılım secured its position as the second-largest player in the market. Leveraging the trusted legacy of the Ziraat brand and a steadfast commitment to the principles of participation banking, the Bank delivered balanced and sustainable growth across key areas including fund collection, financing, and financial leasing.
We expanded our physical service network with 19 new branches.
In 2024, we expanded our retail branch network from 169 to 185 locations, and our commercial branch network from 14 to 17, through the opening of 19 new branches. With a total of 210 branches, including two locations overseas, we provide exceptional services to our customers. We plan to open additional branches in Türkiye’s provinces with high agricultural production to further expand access to financial services and support rural development.
Ziraat Katılım reached 800,000 digital customers.
We are accelerating our digital transformation by implementing applications that enhance the user experience. Our advanced digital services enable Katılım Digital customers to easily manage their accounts, perform investment transactions, and apply for financing quickly and securely via digital platforms. Our Mobile Banking app offers a wide range of services, from fund transfers to bill payments. The Instant Market platform provides real-time access to foreign exchange, precious metals, and other investment instruments, helping investors capitalize on market opportunities. By the end of 2024, Ziraat Katılım’s digital customer base grew to 800,000. The transaction volume conducted via our web and mobile channels totaled 28.1 million for the year.
We bolster service quality via our technology investments.
Ziraat Katılım has leveraged Robotic Process Automation (RPA) and artificial intelligence technologies to enhance operational efficiency, accelerate transaction processes, and reduce error rates. In the international banking arena, our new foreign exchange transfer screens provide customers with a faster, more user-friendly interface for currency transactions. At the same time, SWIFT integration projects reduced transaction times for international money transfers. Digital file and archiving applications significantly boosted time savings and environmental sustainability. Training and informational content via digital channels improved financial literacy, enabling customers to access banking services more consciously and conveniently. Our digital transformation investments support our goal of providing seamless, fast, and reliable services to Ziraat Katılım customers.
We introduced innovative cash and resource management services.
The products developed for cash and resource management enable our customers to execute stock transactions in line with participation finance principles. The Instant Daily Account and Accumulated Savings Account simplify daily cash management and offer opportunities for long-term savings investment. MoneyGram integration has accelerated and secured domestic and international money transfers, while improvements to the Direct Debit System (DBS) strengthened supply chain management. The Supplier Financing System offers solutions that facilitate business cash flow.
We differentiate our services with segment-specific value propositions.
At Ziraat Katılım, we have consistently delivered comprehensive financial solutions meeting the diverse needs of our retail, corporate, commercial, and private banking customers. Our tailored SME Value Proposition provides financial solutions and advisory services supporting the growth of small and medium-sized enterprises (SMEs). In private banking, we developed products encompassing investment, wealth management, and personalized financial solutions, all crafted under our Private Banking Value Proposition for high-net-worth clients.
Supporting the entrepreneurship ecosystem with specialized financing packages.
We introduced the Women Entrepreneur Support Financing product, designed to empower female entrepreneurs and encourage their business growth and active participation in the economy. Additionally, we develop targeted support packages that simplify financing access for SMEs, fostering an environment conducive to entrepreneurship. Our Bank remains committed to directly contributing to entrepreneurs’ growth and development.
We support economic and sustainable development via sector-specific loan packages.
Ziraat Katılım aims to stimulate economic activity by supporting production and investment across the country through designed loan packages. The Equity-Based Export Support Package bolsters exporters’ global competitiveness. Simultaneously, the Financial Leasing Support Package facilitates financing access for investments in industrial machinery and technological equipment in manufacturing and trade. Additionally, our Sustainable Growth Support Package promotes sustainable development by supporting environmentally friendly projects and energy efficiency investments.
We have expanded our range of financing solutions for the green transition.
Aligned with our strategic objectives in sustainability and climate action, we promote green financing and sustainable projects, encouraging our customers to invest in environmentally responsible initiatives. We provided Energy Efficiency Financing for energy-saving investments by industrial and commercial enterprises, Green Home Financing for the purchase of environmentally certified residential properties, Green Vehicle Financing for electric and hybrid vehicles, Solar Energy System (SES) Financing for renewable energy investments by individuals and businesses, and Thermal Insulation Financing for building energy-saving projects.
Our Bank earned a certificate of merit in sustainability.
Ziraat Katılım, by integrating the participation finance model with a sustainability perspective, was honored with the Certificate of Merit – Outstanding Business Sustainability Achievement by the European Organization for Sustainable Development. This recognition highlights the Bank’s commitment to advancing sustainability through innovative financial initiatives.
We contributed to environmental and cultural heritage with a strong sense of corporate social responsibility.
As part of our corporate social responsibility efforts to preserve environmental and cultural heritage, we implemented effective social projects. With the participation of our employees and their families, we established the Ziraat Katılım Memorial Forest, planting 2,000 saplings and creating a green legacy for future generations.
To help safeguard historical values, we supported the restoration of the Sahn-ı Seman Madrasah, which has been revitalized and reopened for public use. Additionally, we contributed to the Digital Istanbul project, designed to protect and promote Istanbul’s cultural heritage. This initiative allows the broader public to access real-time information on registered cultural assets via mobile technology, bringing our historical legacy closer to a wider audience.
We align our efforts with Türkiye’s sustainability goals.
Today, all industries are undergoing a profound transformation, commonly referred to as the “twin transition,” in which digitalization and environmental transformation advance in parallel. Within this framework, the shift of industry toward a low-carbon economy has become one of the most critical global and national priorities. Ziraat Katılım remains committed to playing an active role in this transformation with the vision of becoming a value-generating, widely respected, universal, and leading financial institution.
Türkiye’s Long-Term Climate Strategy, announced at the 29th Conference of the Parties (COP29), outlines the roadmap toward achieving the country’s Net Zero Emission Target for 2053 – an initiative strongly supported by President Recep Tayyip Erdoğan. Against this backdrop, the banking sector is positioning its financial strength and resources as a driving force for this transition.
We view Türkiye’s Green Deal Action Plan and the 2053 Net Zero Emission Target as a call to develop innovative solutions, create new business opportunities, and establish sustainable business models. At Ziraat Katılım, we believe that the financial sector plays a critical role in contributing to Türkiye’s sustainable growth and is fully committed to fulfilling its responsibilities.
Combating the climate crisis is central to our sustainability strategy.
At Ziraat Katılım, we strongly emphasize integrating sustainable finance standards – shaped by national and international regulations – into our business model. By positioning climate-focused initiatives at the core of our sustainability strategy, we have elevated our commitment in this area. Recognizing the urgency of combating climate change, we have prioritized it within our strategic objectives and developed thematic retail and commercial products that generate environmental and social value for our customers.
Our commitment to responsible and ethical banking drives our contribution to Türkiye’s sustainable development by financing projects in renewable energy, electric vehicles, sustainable agriculture, and SME support. By identifying the requirements of the green transition, we aim to become a trusted solution partner for producers with the value propositions we have developed. As we scale the number of sustainable projects, we embed digital solutions across our business processes.
Beyond the financial resources Ziraat Katılım allocates to real sector investments, we actively monitor industry best practices to assess the potential impacts of climate change. As part of our climate risk management approach, we formulate forward-looking strategies and undertake comprehensive planning efforts. We have accelerated our work in this arena by identifying priority sectors for climate risk assessment. As we expand the scope of our greenhouse gas emissions measurements, which began last year, we are committed to initiating actions that will reduce carbon emissions in line with our 2030 targets.
Throughout 2024, we implemented sub-projects developed under our Sustainability Committee and further strengthened our sustainability governance structure. Aligning with the Türkiye Sustainability Reporting Standards and relevant international frameworks, we have made compliance with sustainability and climate-related disclosures a key governance priority.
With the objective of raising awareness of environmental and social responsibility in the financial sector, Ziraat Katılım published its inaugural sustainability report in 2024.
I sincerely thank all our stakeholders who have contributed to our achievements.
Together, we will continue to fulfill our social responsibilities and create shared value in line with our common goals. I am particularly grateful to all our employees and stakeholders whose efforts have played a crucial role in advancing our sustainability journey.
The year 2024 marked significant progress for our Bank in several key areas, including financial growth, technological innovation, customer experience, and sustainability. It was a year in which we strengthened our forward-looking strategies and further enhanced our competitive edge. All initiatives and practices highlighted in this report reflect the solid steps we have taken in alignment with our mission and vision.
It is with great pride and enthusiasm that we present the Ziraat Katılım 2024 Integrated Annual Report, published for the first time this year.
Kind regards,
Metin Özdemir
CEO
Integrated Annual Report of Ziraat Katılım Bank covers the period from January 1, 2024 to December 31, 2024.
You can share your feedback and suggestions regarding the Ziraat Katılım Bank A.Ş. 2024 Integrated Annual Report via email.
